PT Pemindo Mitra Sinergi Achieves ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2022 Certifications
PT Pemindo Mitra Sinergi, a leading company in the technology and IT solutions sector, proudly announces its latest milestone in enhancing service quality standards. Pemindo has officially obtained the ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2022 certifications.
These three certifications reinforce Pemindo’s strong commitment to quality assurance, IT service management, and information security—ensuring it continues to meet the needs of both customers and business partners.
International Standards Achieved by Pemindo
ISO 9001:2015 (Quality Management System)
This standard ensures Pemindo Mitra Sinergi operates an efficient quality management system focused on customer satisfaction and continuous operational improvement.
ISO/IEC 20000-1:2018 (IT Service Management System)
This certification confirms that Pemindo implements best practices in IT service management (ITSM), providing reliable, efficient, and customer-centric IT services.
ISO/IEC 27001:2022 (Information Security Management System)
With this certification, Pemindo demonstrates its commitment to protecting sensitive information from security risks, including cyber threats, data breaches, and unauthorized access. It affirms that Pemindo’s information security system meets stringent international standards.
Commitment to Quality, IT Services, and Data Security
As a growing tech company, Pemindo places high importance on service quality, operational efficiency, and information security. With these achievements, the company is even more prepared to deliver exceptional services and build lasting trust with clients and partners.
Edhy Rahardjo, CEO of Pemindo Group, stated:
“We are extremely proud of this achievement. Earning ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2022 proves our dedication to providing top-quality services, robust IT systems, and strong data protection. We will continue to innovate and raise our operational standards to meet the growing complexity of the industry.”
Certification Benefits for Customers and Partners
With these certifications, Pemindo’s customers and business partners can be more confident in the company’s:
✔ High-quality services that meet or exceed expectations
✔ Efficient IT service delivery through structured ITSM practices
✔ Strong data protection and risk mitigation measures
✔ Enhanced competitiveness and credibility in the tech industry
About PT Pemindo Mitra Sinergi
PT Pemindo Mitra Sinergi is a technology company specializing in IT solutions and digital services, delivering innovative products and services across various industry sectors. Backed by years of experience, Pemindo remains committed to driving digital transformation and sustainable business growth in Indonesia.
With these certifications, Pemindo is better equipped to face industry challenges, deliver superior services, and reinforce its position as a trusted, internationally certified tech company.
